The safety & security of our customers has always been, and continues to be, our highest priority.
We are in constant liaison with officers from the government’s anti-terrorism unit to ensure that we are following Home Office guidelines and have up to date intelligence.
In addition to the venue's general security procedures detailed below specific measures may be put in place for the show you are attending - these will be listed on this web site on the page of the event you are attending. This information will be announced the week of the show. Please ensure you read this information as the procedures may be different than on your last visit to the venue.
Specifically following events in places where large numbers of public gather we are implementing heightened security procedures. However, because of the sensitive nature of these protocols, we cannot elaborate further on the specific details. We would ask that customers be patient and understanding where this might impact on queue times and / or the prohibition of items permitted on the premises. We will make every effort to communicate this information to customers as quickly and clearly as we can.
We would always recommend customers check our web site & facebook page before you travel & that you also arrive at the venue as early as you can to minimise possible delays in accessing the venue.
As part of our ongoing commitment to providing a secure environment for all visitors, we are proud to introduce the Security on Your Side campaign, in collaboration with the National Protective Security Authority (NPSA). This initiative is designed to reassure our guests while deterring any potential threats through a combination of visible and discreet security measures.
What is Security on Your Side?
Security on Your Side is a Security Minded Communications (SMC) campaign that amplifies the protective measures we have in place at Utilita Arena Sheffield. The campaign's dual objectives are to reassure our visitors of their safety and to deter those with hostile intent by making them aware of our robust security protocols.
Visible and Invisible Security Measures
Our security strategy includes both visible and invisible measures. This dual approach ensures that while visitors feel secure, any potential threats are effectively neutralised.
