DOORS TO THE SHOW OPEN 1 HOUR BEFORE THE SHOW TIME WE RECOMMEND CUSTOMERS ARRIVE AS CLOSE TO DOORS OPEN TIME AS POSSIBLE

Act 1 57 minutes includes scenes from Mary Poppins, Incredibles 2, Moana, Frozen & Lion King

Interval 15 minutes

Act 2 32 minutes includes scenes from Toy Story, Aladdin & Princesses


Wednesday, 18 December 2024 - 6:30pm
Thursday, 19 December 2024 - 6:30pm
Friday, 20 December 2024 - 4pm & 8pm
Saturday, 21 December 2024 - 10:30am, 2:30pm & 6.30pm
Sunday, 22 December 2024 - 10:30am & 2:30pm

These times are approximate/subject to change.

Specific day event times can be seen on your event page.

THERE IS NO CAR PARK ACCESS OR QUEUING UNTIL CAR PARK & BOX OFFICE OPEN

Car Park Opens 1 hour before doors open time: 

Wednesday, 18 December 2024 - 6:30pm

Thursday, 19 December 2024 - 6:30pm

Friday, 20 December 2024 - 4pm & 8pm

Saturday, 21 December 2024 - 10:30am, 2:30pm & 6.30pm

Sunday, 22 December 2024 - 10:30am & 2:30pm

On-site car parking for this event is on sale now. We encourage all customers to book parking as soon as possible as our car park always sells out on this event.

Once the on site car park is sold out we have arranged free off-site parking at Meadowhall further information on where you must park and the tram journey to the Arena tram stop on the link below.

IF YOU HAVE PURCHASED YOUR TICKETS ONLINE THROUGH THE ARENA OR TICKETMASTER THEN...

Do this before setting off to the event

Either add to your Phone Wallet or download & secure in the Ticketmaster App

SCREENSHOTS WILL NOT WORK

 We offer a range of Hospitality Packages

If you have booked one of our Superstar Hospitality Experiences please ensure you read all of the information sent to your email address from our Premium Team, any questions please email hospitality@utilitaarenasheffield.co.uk ahead of the show day.

Utilita VIP Lounge Premium Upgrade is accessed through the dedicated external VIP entrance at the end of the Blue Concourse next to the Supertram entrance.

Superstar Suites 304 - 316 are accessed through Entrance B and Superstar Suites 317 - 330 through Entrance C.

You can only purchase your exclusive official Disney tour merchandise inside the venue from stands located on each concourse once the venue opens and by CARD ONLY. Any merchandise sold outside the venue is not official, quality assured or guaranteed and in some instances may not be allowed into the venue.

Issue with any Disney On Ice merchandise you have purchased at the Arena? - Simply email your contact details, show, venue and performance time, along with a full description/image of your item to the Disney Quality Assurance team on QA@feldinc.com

  We recommend that you arrive as close to the doors open time as you can and keep the items that you bring with you to a minimum as this will delay your entry. Large bags, food & drink are not permitted into the venue - a full list of prohibited items can be found on the link below...

We have the following facilities available to assist those with accessibility needs:

BSL Interpreted Performance - Saturday 21 December 2024, 2:30pm show

Lifts available Entry B & C

Ramp Blue concourse

Assistive Listening Devices

Changing Facilities

Accessible Toilets

Private Care Room

Contact Access Team on 0114 256 5593